bj77com Official Policies

Bj77com Privacy Policy – How Your Personal Data Is Collected and Protected

Protecting your personal data at bj77com is a top priority for us. This policy clearly sets out what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
Your data belongs only to you
Never Sold to Third Parties
256-bit SSL Encryption
Sale of Data Is Strictly Prohibited
KYC Documents on Secure Servers

By creating an account or using the platform, you agree to this Privacy Policy. This policy was last updated in January 2026.

1 What data do we collect?

Bj77com collects information from you through several processes. This data falls into three main categories: what you provide directly, what is generated automatically while you use the platform, and what is verified during payment processing.

Information you provide directly:

  • Full name, date of birth, and current address.
  • Email address and mobile number.
  • Copies of national ID cards or passports submitted during KYC verification.
  • bKash, Nagad, or Rocket number (as a payment channel).
  • Messages sent to support and details of any complaints.

Automatically collected data:

  • IP address and device information (model, operating system).
  • Browser type and session duration.
  • Game history, bet amounts, and transaction records.
  • Cookie and log file data (see the Cookies section for details).

Please note: bj77com only collects information that is genuinely necessary to provide its services. No unnecessary data is requested.

2 How Your Data Is Used

Bj77com uses your data only for specific, defined purposes. Your information is never used for anything outside this list:

  • Account Management: Login verification, password reset, and account security.
  • Payment processing: Deposit, withdrawal, and transaction verification.
  • KYC verification: To verify age and identity, and to prevent fraud.
  • Support Services: Resolving complaints and responding to inquiries.
  • Security monitoring: To detect unusual activity and prevent money laundering.
  • Service Improvement: Usage patterns are analyzed to improve your experience on the platform.
  • Contact: To send notifications about bonus offers, new games, or important updates.

You can unsubscribe from contact or marketing messages at any time through your profile settings.

3 Data Storage & Security

Bj77com uses multiple layers of security to keep your data safe — covering both technical and organizational aspects of protection.

  • 256-bit SSL Encryption: All data exchanged through the website and app is encrypted.
  • Separate payment server: Financial data is stored separately from the main server, in a secured environment.
  • Access Control: Staff only have access to the information they need to perform their specific role.
  • Regular Security Audits: Servers and systems are regularly audited by independent third parties.
  • Two-Step Verification: Members can enable this protection on their own accounts.

Even after your account is closed, certain data (such as transaction records) may be retained for a defined period in accordance with legal and regulatory requirements. Once that period ends, the data is securely deleted.

In the event of a data breach: In the event of a data security incident, bj77com will notify affected members within 72 hours and take immediate action to address the situation.

4 Data sharing policy

Bj77com never sells your personal data. In limited circumstances, data may be shared with third parties — always for a specific purpose and under strict confidentiality agreements.

  • Payment Processors: Only the information required to verify transactions is shared with bKash, Nagad, or Rocket.
  • Game Providers: Only the data necessary to manage game sessions is shared with providers such as Pragmatic Play or Evolution.
  • Legal Obligations: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Fraud prevention authority: Data may be shared within a legal framework to assist in investigations of money laundering or fraud.

Your data is not shared with any third party for purposes beyond those listed above. Advertisers and marketing companies do not have access to your information.

5 KYC & Identity Verification Process

Bj77com complies with the terms of its international gaming licence by verifying the identity of all members (Know Your Customer — KYC). This is done for your protection — to ensure that only you can withdraw your funds.

  • Documents submitted for KYC verification are used solely to confirm your identity.
  • Document copies are stored on a separate, secured server — not in the main database.
  • KYC team members are trained in security protocols and bound by confidentiality agreements.
  • After verification is complete, digital copies of original documents are stored securely and are not accessible to unauthorised parties.
  • Upon account closure, KYC documents are deleted after the legally required retention period has elapsed.

Why is KYC important? Without KYC, anyone who gained access to your account could withdraw funds with ease. This one step is what keeps your winnings secure.

6 Cookie Policy

The bj77com website and app use cookies — small text files stored on your device that help improve your platform experience. The types of cookies we use are:

Cookies can be disabled through your browser settings. However, disabling essential cookies may affect login and payment features. bj77com does not use third-party advertising cookies.

7 Your data rights

As a bj77com member, you have certain rights over your own data. To exercise any of these rights, please contact our support team.

  • Right to Access: You may request to know what information we hold about you.
  • Right to Rectification: If any information is incorrect, you can submit a request to have it corrected.
  • Right to Erasure: After account closure, you may request deletion of any data held beyond legal requirements.
  • Right to Restrict Processing: You can request that the use of your data be restricted to specific purposes.
  • Right to Data Portability: You may request a copy of your data in a readable format.
  • Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

To exercise any of your rights support@bj77com.netPlease email us. Standard requests are processed within 30 days.

8 Protection of Minors

Bj77com strictly does not provide services to anyone under 18. Age verification is mandatory during registration and the KYC process.

  • No data from anyone under 18 is knowingly collected.
  • If a minor's account is identified, it is immediately suspended and all associated data is deleted.
  • If parents have any concerns support@bj77com.netto get in touch.

9 Privacy Policy Update Policy

Bj77com may update this Privacy Policy when necessary. If changes are made:

  • The "Last Updated" date at the top of this page will be revised.
  • Registered members will be notified by email of any significant changes.
  • A minimum of 7 days' notice will be given before any major changes take effect.

10 Contact & Complaints

If you have any questions about the Privacy Policy or wish to make a request regarding your data, please contact us below:

  • Email: support@bj77com.net
  • Live Chat: Directly on the platform — 24/7
  • Email response: within 24 hours

Once a data protection complaint is submitted, bj77com will provide a formal response within 30 days.

Data Management Summary

What data bj77com holds, why, and for how long — at a glance

Data Type Purpose of Use Retention period Third Parties
Name & Contact Details Account Management & Support For the Duration of Account Activity No
Mobile Number Payment Channel Verification For the Duration of Account Activity Payment processor
KYC Documents Age & Identity Verification As required by law No
Transaction Records Payment history, dispute resolution Minimum 5 Years No
Gaming History Responsible Gaming & Dispute Resolution 3 years after account closure No
IP & Device Information Security and fraud prevention 90 Days No
Cookie Data Session, preferences, analytics 30 days to 1 year No

* Retention periods may vary depending on legal requirements.

How bj77com Protects Your Data

Your privacy is protected across six layers

Strong encryption

We use the same standard of 256-bit SSL encryption as the banking industry. Your data cannot be intercepted or read in transit.

  • HTTPS Connection Required
  • Payment Data Separately Encrypted
  • Certificates Regularly Renewed

Strict access controls

Bj77com staff can only access data that is directly relevant to their specific role. No one can browse information outside their assigned responsibilities.

  • Role-Based Access Control
  • Access Log Records
  • Regular Permission Reviews

Sale of Data Is Strictly Prohibited

Bj77com never sells your data to advertisers, brokers, or any third-party companies. This is not just a promise — it is policy.

  • No Data Shared with Marketing Companies
  • Sharing with partners is also prohibited
  • Contracted Third Parties

Regular security audits

Independent third parties regularly audit bj77com's servers and data systems. Any issues identified are addressed immediately.

  • Quarterly Security Audits
  • Penetration testing
  • Vulnerability Detection

Separate data layers

Financial data, KYC documents, and gaming history are stored on separate servers — so if one is compromised, the others remain secure.

  • Tiered database
  • Payment Data Isolated
  • KYC Documents Under Maximum Protection

Rapid Incident Response

In the event of a security incident, bj77com notifies affected members within 72 hours and takes immediate action to resolve it.

  • 72-Hour Notification
  • Notification of incidents and actions taken
  • Immediate action to minimize damage

Bj77com's approach to keeping your data safe

It is completely understandable to be cautious about sharing personal information on online platforms. Reports of data theft, information selling, and account hacking are all too common. bj77com designed its privacy policy with exactly this reality in mind.

KYC documents are the most common concern — many users worry about submitting a copy of their national ID. In reality, without KYC at bj77com, your winnings could easily be withdrawn by someone else. Documents submitted for KYC are stored on a separate, encrypted server that regular staff cannot access; only a designated verification team can view them, and every access is logged.

The same applies to payment information. bj77com stores your bKash or Nagad number solely to verify transactions — it is not used to initiate any independent transactions, nor is there any intent to do so. When payment data is shared with a payment processor, it is strictly for that specific transaction and is not retained permanently.

Bj77com retains gaming history and transaction records for two main reasons. First, for dispute resolution — if an issue arises with a game or payment, these records make it possible to investigate. Second, for responsible gaming monitoring — if a member's playing patterns show a concerning change, the support team can proactively reach out.

Regarding cookies, bj77com only uses those that are necessary for functionality. Your browsing habits are not used for advertising. Analytics cookies serve a single purpose — understanding which pages users spend the most time on and which features are used most — and this data is used to improve the platform, not to build personal profiles.

Bj77com staff are trained in data privacy and sign a confidentiality agreement upon joining. Any employee found to be in violation of these policies is subject to serious disciplinary action. This culture of accountability ensures the rules are upheld in practice, not just on paper.

If you believe bj77com has violated any rules regarding your personal data, you can file a complaint directly at support@bj77com.net. bj77com is required to provide a written response within 30 days. This accountability process is proof that the privacy policy is more than just words on a page.

For any requests or questions regarding your data support@bj77com.netWrite to us at. Using "Data Privacy Request" as the subject line will help us process your request faster.

Your Rights Over Your Data

As a bj77com member, these rights are yours — and you can exercise them at any time.

Right to Access

You have the right to receive a copy of the data bj77com holds about you.

Right to rectification

If any of your information is incorrect or incomplete, you can submit a request to have it corrected.

Right to Erasure

You can request deletion of any data held beyond what is legally required.

Right to restrict processing

You may request that the use of your data be restricted or stopped for specific purposes.

Right to Data Portability

You may request a copy of your data in a readable format (CSV or JSON).

Right to Opt Out of Marketing

You can turn off promotional messages at any time from your Profile Settings.

How to exercise your data protection rights

Submit any data-related request in four simple steps

1
Compose Email

Send an email to support@bj77com.net. Write "Data Privacy Request" in the subject line — this helps ensure faster processing.

2
Describe your request

Clearly state the type of request (access, correction, or deletion) and include your registered email address or mobile number.

3
Verify Identity

For security purposes, bj77com will verify the identity of the requester. You may be asked to provide an OTP or KYC document.

4
Wait for a Response

Standard requests are completed within 30 days. Complex requests may require an additional 30 days — you will be notified in advance if this applies.

General questions about the Privacy Policy

Two Questions Many Members Ask

Completing KYC before your first withdrawal at bj77com is mandatory. The process is straightforward — it typically takes just five to ten minutes. Go to "Identity Verification" or "KYC" under your Profile Settings. The required documents are: (1) Clear photos of both the front and back of your National ID (NID) or passport — blurry or cropped images will not be accepted. (2) A selfie showing your face clearly. In some cases, a bank statement or bKash statement may also be requested. Once you upload your documents, they are sent to the verification team — approval usually takes 2–4 hours on business days and may take a little longer on holidays. You will receive a notification by email or in your profile once verification is complete. Once your KYC is done, you will not need to do it again.

After logging in to bj77com, go to "Transaction History" in your profile to view a full record of all deposits and withdrawals — including date, amount, method, and status. To view your betting or gaming history, head to the "Gaming History" or "Bet History" section. There you will find a complete record of every game wagered, the outcome, and how much was won or lost. The last 90 days of history are typically available directly. For records older than that, contact support — records for specific dates can be sent to you by email. If you have a dispute over any transaction, contact support with the transaction ID and the issue will be resolved promptly.

Play in a safe environment — join bj77com

Your data is protected, payments are secure, and games are certified. Register at bj77com and get access to 3,500+ games.

256-bit SSL Secured Data Is Never Sold For users aged 18+
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